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Attention! ALL State Corporation Commission (SCC) systems, including the SCC web site, will be unavailable from 5 p.m. Friday, February 12th until 6 a.m. Tuesday, February 16th. This planned outage is necessary to upgrade critical SCC IT infrastructure. We apologize for the inconvenience and appreciate your understanding and patience.

Consumer Assistance

Here at the Bureau of Insurance, we truly believe that our mission is to provide assistance to Virginia citizens who have questions or problems involving insurance. We cannot solve every problem, but please give us a chance to try to help. We do not claim to work miracles, but we are, in many cases, successful in achieving positive results. In an average year, in addition to providing many forms of assistance that have nothing to do with money, our staff is responsible for having more than $10 million returned to Virginia consumers in the form of refunds, benefit payments, changed claim determinations, and the like. So, please look at the information we can offer, and please contact us for assistance. It’s why we’re here.

Consumer Alert: Important Information Regarding Medicare Advantage Plan Marketing

Consumer Alert: Health Insurance: Stay Protected Amid Layoffs, Budget Cuts

COBRA Continuation Coverage Special Consumer Information


 Email: bureauofinsurance@scc.virginia.gov


Toll Free Phone (Virginia only): 1-800-552-7945
Toll Free Phone (Nationwide): 1-877-310-6560
BOI Main Phone: 804-371-9741
TDD Phone: 804-371-9206
Consumer News

 
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