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Bureau of Insurance

Contact

Mail: Bureau of Insurance
P.O. Box 1157
Richmond, Virginia 23218-1157

Phone:

  • BOI Primary Number for Consumer Inquiries: (804) 371-9741
  • Ombudsman and Consumer Service Hotline (toll-free nationwide): 1-877-310-6560
  • SCC Toll-Free Number for Virginia Residents: 1-800-552-7945
  • TDD (Telecommunications Device for the Deaf): (804) 371-9206
  • Direct Dial
    • Agent Licensing - (804) 371-9631
    • Agents Investigation - Life and Health - (804) 371-9970
    • Agents Investigation - Property and Casualty - (804) 371-9465
    • Agents Investigation - Real Estate Settlement - (804) 371-9465
    • Company Financial Statements - (804) 371-9546
    • Company Licensing - (804) 371-9637
    • Company Assessments - (804) 371-9096
    • Consumer Complaints/Inquiries - Life and Health - (804) 371-9691/ (toll-free) 1-877-310-6560
    • Consumer Complaints/Inquiries - Property and Casualty - (804) 371-9185/ (toll-free) 1-877-310-6560
    • Independent External Review – (toll-free) 1-877-310-6560
    • Life and Health Insurance Consumer Outreach - (804) 371-9092/ (toll-free) 1-877-310-6560
    • Managed Care Ombudsman - (804) 371-9032/ (toll-free) 1-877-310-6560
    • Market Conduct Examinations - Life and Health - (804) 371-9532
    • Market Conduct Examinations - Property and Casualty (804) 371-9731
    • Policy and Form and Rate Filings - Life and Health (804) 371-9110
    • Policy and Form and Rate Filings - Property and Casualty (804) 371-9965
    • Research - Property and Casualty - (804) 371-9826
    • Settlement Agents - (804) 371-9465
    • Surplus Lines Assessments - (804) 371-9399
  • Primary Offices
    • Commissioner Jacqueline K. Cunningham - (804) 371-9741
    • Deputy Commissioner (Financial Regulation) Douglas C. Stolte - (804) 371-9869
    • Deputy Commissioner (Life and Health) - Althelia Battle - (804) 371-9074
    • Deputy Commissioner (Property and Casualty) Mary M. Bannister - (804) 371-9826
    • Deputy Commissioner (Agent Regulation & Administration) Brian P. Gaudiose - (804) 371-9343

E-mail: bureauofinsurance@scc.virginia.gov

Physical Address: Bureau of Insurance        Get Directions
Tyler Building, 6th floor
1300 E. Main St.
Richmond, Virginia 23219